
In the podcast we discuss stories, strategies and techniques to help you build a successful and profitable digital marketing agency. Our episodes contain inspiring conversations with CEO’s and entrepreneurs and leave you with actionable tips, ideas and strategies you can implement into your business today.
Episodes

Sunday Nov 07, 2021
How to cut through the noise with Graham Williams
Sunday Nov 07, 2021
Sunday Nov 07, 2021
Find more The Agency Toolkit on CustomerTrust.io
In this episode, I sit down with my guest, Graham Williams of FETCH Digital to discuss how to cut through the noise and stand out from the ever-increasing competition.
Graham moved to Riga, Latvia in 2009 and has been there ever since. His own personal journey into digital marketing began around the same time. He now runs a small, full-service agency that specialises in content marketing and provides services for some of Latvia's best know start-ups and businesses that are looking to expand into new markets.
Hosted by: Julia McLaughlin

Sunday Nov 07, 2021
Company culture in your agency with Charlie Clark
Sunday Nov 07, 2021
Sunday Nov 07, 2021
Find more The Agency Toolkit on CustomerTrust.io
In this episode I sit down with my guest Charlie Clark of Minty Digital to discuss company culture and how Charlie has run an agency for over 4 years without one team member resigning.
Charlie is an SEO agency owner operating in both Spain and the UK. His goal is to create the ultimate working environment that focuses on staff wellbeing just as much as he focuses on results for their clients.
Hosted by: Julia McLaughlin

Sunday Nov 07, 2021
Managing client expectations with Steven Tait
Sunday Nov 07, 2021
Sunday Nov 07, 2021
Find more The Agency Toolkit on CustomerTrust.io
In this episode I sit down with my guest Steven Tait of Online Marketing For Doctors to discuss managing client expectations.
Steven is currently, an Account Director at the digital marketing agencies Online Marketing For Doctors and Result Driven SEO and is responsible for the management of the company’s relationships with its clients, co-ordinating the resources needed to service projects and accounts, build strategic operational plans and balance the expectations of the clients with the execution of the work.
Steven has lived and worked in three countries; Canada, Vietnam and Australia and is passionate about challenging himself with new opportunities, finding creative solutions and testing his ability to adapt and excel in new environments.
Hosted by: Julia McLaughlin

Friday Oct 29, 2021
Running an agency that fits with a remote lifestyle with Karli Jaenike
Friday Oct 29, 2021
Friday Oct 29, 2021
Find more The Agency Toolkit on CustomerTrust.io
In this episode I sit down with my guest Karli Jaenike of Wild Idea to discuss running an agency that fits with a remote lifestyle
Karli is a content marketer and founder of content marketing and SEO collective Wild Idea. With over 12 years in the marketing industry, she’s worked with brands large and small across many industries to grow organic traffic and reach new audiences. She's passionate about remote living, work-life balance and living a freedom lifestyle.
Hosted by: Julia McLaughlin

Thursday Oct 28, 2021
Values in business with Dom Cooper
Thursday Oct 28, 2021
Thursday Oct 28, 2021
Find more The Agency Toolkit on CustomerTrust.io
In this episode, I sit down with my guest Dom Cooper of Vu Online to discuss values in business.
Dom is a director at Vu Online, they are based in Exeter, Devon and help small businesses generate more leads through digital marketing.
Hosted by: Julia McLaughlin

Thursday Oct 28, 2021
Thursday Oct 28, 2021
Find more The Agency Toolkit on CustomerTrust.io
In this episode, I sit down with my guest Kenneth Mackay of Initiative2 to discuss how much money should a business invest into their online marketing.
Kenneth studied economics, so everything he does for his clients is focused on the financial benefit it will bring them. His first career was in IT project management, where he had to salvage lots of failing projects that were late and overbudget. That was good grounding for when he set up Initiative2 in 2002. This means its all about results, and clients remain without the need for lengthy contracts.
Hosted by: Julia McLaughlin

Thursday Oct 21, 2021
Building loyalty and company culture with Logan Rae
Thursday Oct 21, 2021
Thursday Oct 21, 2021
Find more The Agency Toolkit on CustomerTrust.io
In this episode I sit down with my guest Logan Rae of Argon Agency to discuss building loyalty and company culture.
Logan is a marketing professional whose mission is to help businesses achieve new levels of scalable growth. As the Founder and Owner of the leading storefront marketing resource Argon Agency, Logan has an extensive background involving social media demand generation, SEO, customer engagement and revenue optimization.
Hosted by: Julia McLaughlin

Thursday Oct 21, 2021
Social media burnout with Lauren Howe
Thursday Oct 21, 2021
Thursday Oct 21, 2021
Find more The Agency Toolkit on CustomerTrust.io
In this episode I sit down with my guest Lauren Howe of The Social Block and today we are discussing Social media burnout.
Lauren is the Founder of The Social Block, a communications agency based in Los Angeles! The Social Block provides social media, digital marketing and PR services. Lauren has been featured in publications like 360 Magazine and the San Diego Voyager.
Hosted by: Julia McLaughlin

Thursday Oct 21, 2021
Daily rituals to grow your business with Gareth Bain
Thursday Oct 21, 2021
Thursday Oct 21, 2021
Find more The Agency Toolkit on CustomerTrust.io
In this episode I sit down with my guest Gareth Bain of Got Legs Digital to discuss daily rituals to grow your business.
Gareth is a specialist Growth Marketer with over 14 years of experience and a BA Honours Degree in Brand & Strategic Leadership as well as a Diploma in Public Relations and Communications.
He has worked with Blue-chip companies such as American Express, MoneyGram International, Blackstone Property Group and MarketWatch as well as bootstrapped start-ups and scale ups from around the world.
Hosted by: Julia McLaughlin

Thursday Oct 21, 2021
Strategic partnerships with Mark Goren
Thursday Oct 21, 2021
Thursday Oct 21, 2021
Find more The Agency Toolkit on CustomerTrust.io
In this episode I sit down with my guest Mark Goren of 10|20 Marketing to discuss partnering with software providers and other marketing professionals to deliver specific services to your clients.
Mark has over 20 years of experience working in marketing agencies and consulting, developing content and campaign measurement programs for big national brands, including Air Transat, Ford Canada, Michelin and many others. More recently, he helps small business owners get the most out of their digital presence.
Hosted by: Julia McLaughlin